Privacy Policy
How we collect, use, and protect your information
Last updated: January 15, 2024
Introduction
Skyline Auto Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Vehicle information (make, model, year, VIN)
- Service history and preferences
- Payment information (processed securely through third-party providers)
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website information
- Device information and operating system
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Schedule and provide auto repair services
- Process payments and maintain records
- Send service reminders and updates
Website Improvement
- Analyze website usage and performance
- Improve user experience and functionality
- Provide personalized content and offers
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Learn more about our cookie policy →Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Employee training on data protection
Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Access and Control
- Access your personal information
- Update or correct your information
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
To exercise your rights or ask questions about this Privacy Policy, contact us:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Questions About Our Privacy Policy?
Contact us if you have any questions about how we handle your personal information.